Shipping and returns

Shipping Information

Estimated times:
USA 5-7 business days
Canada 10-15 business days
World 10-30 business days

 

Returns Policy

If you’re unhappy with what you’ve ordered, then we’d be happy to take it off your hands or replace it, provided you contact us within a week of receiving the product.

Returns procedure

1. Write to us at koze.annou@yahoo.com to let us know what you’re unhappy with.

2. Wait for our response. We make sure to reply within 24 business hours. We’ll provide instructions for the returns procedure.

 

International shipping

Shipments outside of the USA may incur customs fees depending on your country of residence. The fee may vary depending on your order value, country limits, and other factors.
Kozeannou.com does not take responsibility for possible fees.